FAQ

Shipping

How much is shipping?

Shipping in the U.S. is a flat $8, and orders over $60 ship free. Need it sooner? Pick the $15 Express option at checkout.

How long does shipping take?

We pack orders within a few business days. After that, delivery time depends on where it's going.

When do I get free shipping?

On orders over $60. At $25 a pair, three pairs gets you there.

Do you ship outside the United States?

Not yet. For now we ship within the U.S. only.

Returns

What's your return policy?

If your ears don't love your earrings, email us within 30 days of delivery with your order number and we'll refund you in full.

If something arrives damaged or wrong, send us a photo and we'll mail a free replacement.

Other returns and exchanges are handled case by case, since earrings are a hygiene item.

The earrings

How do the twist-on backs work?

Our studs use screw backs instead of push-on backs. Slide the post through your ear, then twist the back on until it feels snug, but not tight. Twist the other way to take it off. That's what keeps them in place.

What are the earrings made of?

They're hypoallergenic gold-tone enamel studs with twist-on screw backs. There's more on our Safety & Materials page, and if you have a specific question before you buy, email us and we'll share what we know.

How should I care for them?

Keep them dry and take them off before swimming or showering. Wipe them with a soft, dry cloth and store them somewhere safe and dry. More tips are on our Jewelry Care page.

Can I buy them as a gift?

Of course. Every pair is $25, and three pairs ship free. If you need help with a gift order, just email us.

Contact

How do I get in touch?

Email patrick.stober8@gmail.com and include your order number if you have one. We usually reply within 1–2 business days.